Shipping Policy

• Tirana & surrounding areas: delivery within 24-48 hours.
• Across Albania: delivery within 2-5 business days.
• Kosovo: cross-border delivery - contact us for the exact timeframe.

• Albania:300 ALL.
• Kosovo:12 € (or 1,000 ALL).
• Free shipping for orders over 30,000 ALL in Albania and over 500 € in Kosovo.

1. After your order is confirmed, you will receive an email with the details.
2. Our team prepares your order within 24 hours.
3. We will contact you by phone to confirm the delivery address and time.
4. Your order is delivered by our courier partner.

We accept card payments, when available, and cash on delivery. Details are confirmed by phone before dispatch.

Once your order has been handed to the courier, you will receive the tracking number by email and SMS.

If delivery is delayed or the package arrives damaged, contact us immediately at info@allure.al or +355 4 234 5678.